FAQ

How long does shipping take?

Shipping times vary by location. Local orders typically arrive within 3–5 business days, while international orders may take 7–14 business days.

How can I track my order?

Once your order ships, you’ll receive an email with a tracking number. Use it to check your delivery status anytime.

Do you offer returns or exchanges?

Yes! We offer returns or exchanges within 14–30 days of purchase, depending on the product. Items must be unused and in original packaging. Check our return policy page for details.

What should I do if I receive a damaged or wrong item?

If your order arrives damaged or incorrect, contact our support team within 48 hours with photos. We’ll arrange a replacement or refund immediately.

Can I cancel or change my order after placing it?

If your order hasn’t been shipped yet, we may be able to modify or cancel it. Contact us as soon as possible for assistance.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping fees and delivery times vary by destination.

Are your products covered by a warranty?

Some products come with a manufacturer’s warranty. Details can be found on the individual product pages.

How do I contact customer support?

You can reach us via email, contact form or live chat. Our team is available to assist you Monday–Friday during business hours.